Privacy Policy

 

Section 1: Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

 

Section 2: Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at customerservice@farmchem.com or mailing us at: FarmChem Corp 616 Madison Street, Floyd, Iowa, 50435.

 

Section 3: Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

 

Section 4: NOP Commerce

Our ecommerce store is hosted on secure FarmChem servers and runs on the Nop Commerce source code. NOP Commerce is a free software that allows FarmChem to sell our products and services to you.

Your data is stored through the NOP Commerce data storage, databases, and the general NOP Commerce application. The software stores your data on a secure server behind a protected firewall.

If you choose a direct payment gateway to complete your purchase, FarmChem will temporarily store your credit card data. All the data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data (i.e. credit card number) is stored only as long as is necessary to complete your purchase transaction. After the transaction is complete, your credit card data is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

You may also want to read FarmChem’s Terms of Service here.

 

Section 5: Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information FarmChem must provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

Section 6: Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

  • _at.confnopsolutions, _at.hist – store information related to user viewing preferences. Some information relates to theme selection which we don’t offer (to customer) – both localstorage without given expiration
  • enlist_visited – stores if it a user’s first visit to enlist.farmchem.com of this session to dictate whether a certain modal window should trigger or not when viewing the home page – stored for session
  • ASP.NET_SessionId – keeps track of a web session – stored for session
  • NOPCOMMERCE.AUTH – Used for forms authentication related to the login – stored for session
  • Nop.customer – Holds an Id to identify user – expires after 365 days
  • _NopCommerce.RecentlyViewedProducts – keeps a list of recently viewed products (up to 10) – expires after 10 days
  • _RequestVerificationToken – an antiforgery token; stored for session
  • _atuvc – created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated – expires after 2 years
  • _atshc – per previous – expires on session
  • _utma, __utmb, __utmc, __utmz – google analytics related and outlined here: https://www.eyekiller.com/privacy-cookies (not official, another company explaining their use)
  • Acgroupswithpersist, acopendivids – tracks certain user click actions such as open and closing list to add such functionality – expires on session

 

Section 7: Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

Section 8: Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

Section 9: Questions and Contact Information

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at customersupport@farmchem.com or by mail at FarmChem Corp.

Re: Privacy Compliance Officer
616 Madison Street
Floyd, IA 50435

Last updated: November 1st, 2015